This product is sold brand new. A manufacturer warranty applies only when the manufacturer provides one for this item.
Return requests must be submitted within 14 days of delivery and approved by our RMA department before the item is shipped back. Non-defective returns may be subject to a minimum 25% restocking fee and return shipping charges. Unauthorized returns are not eligible for credit or refund. Read the full return policy.
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Most Ultimate Support stands feature field-replaceable parts. In the unlikely event that a part on an Ultimate Support product breaks, you'll be able to simply replace the part affordably rather than replacing the entire stand. The 11527 Rubber Pad 13" is compatible with the AX-48 Pro (Black and Silver) and AX-48 Pro Plus.